The work
    Case study

    Little Black Book

    Little Black Book grew from a Delhi discovery platform into eight cities. This is the editorial work behind that growth: the city launches, the teams and the standards that kept each city local.

    Brand
    Little Black Book (LBB), city discovery and shopping, now part of Nykaa
    The work
    City launches, editorial leadership and editorial operations
    Little Black Book’s Bangalore page, with a search bar for stores, experiences and restaurants above four featured posts
    LBB Bangalore in January 2019.

    The idea

    By the time LBB was growing, every restaurant, shop and event in India was already listed somewhere. Finding options was easy. Knowing which were any good was hard, and that judgement is what readers came back to LBB for.

    Led by Aakanksha Singh Devi: From one city to eight

    LBB began in Delhi. Bangalore was its first new city, with no audience, no name recognition and no model to copy.

    Aakanksha built the Bangalore edition from scratch, then took the model to Mumbai, Pune, Goa, Hyderabad, Chennai and Kolkata. She hired and led the city teams, wrote the tone of voice and the editorial system, added travel as a category, and extended the work across discovery, shopping, video and search.

    Led by Shaili Contractor: Mumbai and the homepage

    Shaili was the editor in charge of LBB Mumbai, leading a team of seven across content, strategy and operations, and ran LBB Delhi for a period.

    She worked directly with the founder on what the homepage and the app showed each day, using reader data to decide what went first, and built recurring formats the platform could keep running. She also managed push notifications and the India-wide content plan.

    Little Black Book’s Mumbai page, with featured posts on fashion, travel and a treasure hunt in Colaba
    LBB Mumbai in December 2018.

    Led by Fatema Hanif: Kolkata

    Fatema led LBB Kolkata. She built the editorial workflows and the standards for the city, and the plan for what the Kolkata edition covered.

    What came of it

    From one city to eight

    8 cities
    from a platform that started in one
    5M+
    monthly readers, about 85% of them arriving through search

    Mumbai

    15×
    growth in content output at LBB Mumbai
    40%
    more page traffic

    Features and readership

    1,000+
    features published
    20%
    growth in local readership, month on month